Frequently Asked Questions
Answers about games, markets, account preferences, wallet requests and support.
Games
Where do the games on the website come from?
The public game pages read the fixtures currently stored in the games table. Live events require game_status to be set to live.
What do 1, X and 2 mean?
1 represents the first listed side, X represents a draw where that market applies, and 2 represents the second listed side.
Account
Can I choose my account currency?
Yes. New registrations can select a supported account currency. Existing balances should not be relabeled into another currency without a proper conversion process.
Where can I see my requests and transactions?
Sign in and open your account dashboard to view deposits, withdrawals, transactions and saved betting records.
Support
How do I contact support?
Use the Contact page or the support chat widget shown on the site.